Privacy Policy

Last Updated: March 20, 2026

This Privacy Policy applies to FUNAI TECHNOLOGY PTE. LTD. (Singapore Registration No.: 202611889C, "we", "us", "our"). This policy is fully formulated in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore. It explains how we collect, use, disclose, store, protect and handle personal data obtained from users who visit our website, applications and digital services (collectively, the "Services"). By using our Services, you consent to the data practices described in this policy.

1. Personal Data We Collect

We may collect the following types of personal data from you:

• Full name
• Email address
• Contact information
• Payment details (processed securely via third-party payment providers)
• Account registration and login information
• Service usage data, log data and browsing behavior

We will not collect national identification numbers, passport details, work permits or other similar identity documents unless required by applicable law or necessary for mandatory identity verification. If such collection is required, we will clearly explain the purpose and necessity to you in advance.

In accordance with Singapore's latest data protection regulations, we will completely cease using national identification numbers for identity verification by December 31, 2026 to reduce the risk of personal data leakage.

2. Purposes of Collecting and Using Personal Data

We use your personal data only for the following purposes:

• To provide, maintain and improve our Services
• To manage user accounts and authenticate identity
• To process payments and complete transactions
• To respond to customer support inquiries and requests
• To optimize service performance, user experience and system security
• To comply with legal obligations, regulatory requirements and law enforcement requests
• To send necessary service-related notifications (not marketing without consent)

We will not use your personal data for unauthorized direct marketing purposes without your explicit and voluntary consent.

3. Disclosure of Personal Data

We may disclose your personal data only in the following circumstances:

• To authorized third-party service providers (payment processors, cloud hosting, customer support tools) who assist us in operating the Services;
• When required by law, court order or government authority in Singapore;
• To protect our legal rights, property, safety and interests;
• With your prior explicit consent.

All third parties are required to protect personal data in compliance with PDPA and applicable data protection laws.

4. User Rights Under PDPA

Under the PDPA, you have the right to:

• Request access to your personal data held by us;
• Request correction of inaccurate or incomplete personal data;
• Request deletion of your personal data (where legally permissible);
• Withdraw your consent to data processing (without affecting lawfulness prior to withdrawal);
• Lodge a complaint regarding our handling of your personal data.

To exercise these rights, please contact our Data Protection Officer (DPO) at: dpo@funaistudio.com

5. Data Security and Retention

We implement reasonable and appropriate technical and organizational security measures to protect personal data from unauthorized access, use, disclosure, loss, alteration or destruction. This follows Singapore's data protection framework of enterprise accountability, government supervision, and public remedy.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. We conduct regular security assessments and random audits to maintain effective data protection.

6. Data Protection Responsibilities

We are committed to full compliance with PDPA and maintain internal policies to ensure responsible handling of personal data. We will notify affected users and relevant authorities in compliance with PDPA in the event of a data breach that poses a significant risk to you.

7. Governing Law

This Privacy Policy is governed by the laws of Singapore. Disputes arising out of or related to this policy shall be subject to the exclusive jurisdiction of the courts of Singapore.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on our website with the updated "Last Updated" date. Continued use of our Services after the update constitutes acceptance of the revised policy.

9. Contact Information

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us at:

• Company Name: FUNAI TECHNOLOGY PTE. LTD.
• Address: 6 RAFFLES QUAY, #14-02, SINGAPORE 048580
• Email: contact@funaistudio.com
• DPO Email: dpo@funaistudio.com